Acceptance of Terms and Conditions
The Government of Kyrgyzstan makes this Web site and evisa service available to you on the terms and conditions set out hereunder. This is a service created for the convenience of the public. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use. This document can be modified at any time, and you agree that such modifications will be effective immediately upon posting of the modified document. You agree that by using our website after any such modifications, you will be deemed to have reviewed, agreed to and accepted the modified document. You agree that you will not intentionally provide false information when accessing or using eVisa Service. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails or SMS you receive as part of the eVisa Service. On this Web site, the term Service refers to licences, registrations, permits, certificates, authorisations, accreditations, exemptions that are incorporated into the Web site.

Privacy Statement
eVisa is committed to protecting your online privacy and the confidentiality of personal information you may provide while interacting with us on the web. This policy seeks to clarify our efforts and activities on the subject of privacy and related topics. eVisa has created this policy statement in order to demonstrate eVisa's commitment to privacy. When you follow a link to any other web site, even the site of another governmental agency, you are subject to the privacy policy of that site. eVisa is not responsible for the privacy practices or content of other Web sites. You should check the privacy policy of their sites if you have concerns about how they handle your personal identifiable information. Collection of Personal Information No personally identifiable information is automatically collected about visitors who simply browse this site or who download information from it. eVisa does not release any information about the collection of IP addresses to any third party, except under court order or as required by law. Our web servers maintain logs of user activity in order to help us manage the web site. Information stored in these logs does not identify you personally. The logs store such things as the domain name and IP address from which you accessed our web site; the type of browser and operating system you used; the date and time you accessed our site; the pages you visited; and the country or region of the world from which you accessed this site. eVisa staff may use this information to learn how many visitors, where the visitors are located, which parts of our web site are of most interest to visitors, and other facts that will help us improve the web site and the services we offer.

If You Send Us Personal Information
eVisa values your use of this site and values your feedback. If you participate in a survey or send us an e-mail, your e-mail address and the other information you volunteered will be collected. Visitors who request services through this site may be required to furnish additional information in order to provide the service requested. The additional information collected will be no more specific than if the visitor were requesting the service by any other means, including by telephone or an in-person visit to a government office. We may share this information with another government agency or organization if that is required to provide the help you are requesting or as required to be disclosed by law, or court order. We provide information about your accounts or other personally identifiable data to third parties only when the information is necessary to complete a transaction you initiated, or when service requires disclosure. We may share the aggregate (statistical) information with third parties without reference to individual information. We may e-mail you regarding billing or service-related issues. Security of Your Personal Information While no web site can protect itself against all eventualities, every effort is made to protect any sensitive personal information you give us. We will not rent, sell or give away any information identifying you individually (name, address, phone number, etc.) to a third party for marketing or mailing list purposes without your permission. We will also not disclose credit card information, except for purposes related to your credit card transaction, or with your permission, or as required by law.

Service availability
Electronic visa, received via this portal, can be used only if you travel via Manas International Airport, Osh International Airport, Ak-dzol checkpoint. It is impossible for the Government of Kyrgyzstan to ensure that the services are provided to you at all times or at any specific times or will be able to operate at all times error-free. After hours provision of services are influenced by availability of related computer systems. The Government of Kyrgyzstan makes no warranties in regard to the availability of services but all reasonable efforts will be made to provide the best possible service to you. Notices regarding planned system outages will be made available on the Web site’s home page.

Customer Reference Number
Your unique Reference Number is very important pieces of information and it is your responsibility to keep them secure. You agree to not disclose your Reference Number to any other person, including family members; take reasonable care when accessing the service to ensure that your Reference Number is not disclosed to any other person; and take every reasonable precaution to prevent the spread or diffusion of any software contamination including computer viruses. If you suspect that someone may know your reference number you agree to advise the relevant licensing authority. You agree that you will be responsible for any transactions made in relation to your licence using the Reference Number.

Digital Payments
eVisa website shall endeavour to provide digital payments modes to citizens via standard payment channels. You agree that a payment instruction that is given before the cut-off time for a banking business day will be processed on the same day but if it is given after the cut-off time it may be processed on the next banking business day after the instruction is given. Should your payment service provider reverse your payment for any reason, the lodgement made in relation to that transaction may also be reversed. This could have implications for the granting/continuation of your licence. You are responsible for ensuring that payments are made only using valid credit cards.

Refund Policy
The fee you are paying for evisa application is for checking and processing of your evisa application by the government of the Kyrgyz Republic. The fees are not subject of refund regardless your evisa application is rejected or confirmed.

EVISA DOES NOT MAKE ANY WARRANTIES CONCERNING THE ONLINE PAYMENT SERVICE INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS UNLESS DISCLAIMING SUCH WARRANTIES IS PROHIBITED BY LAW. EVISA MAKES NO WARRANTIES OTHER THAN THOSE EXPRESSLY SET FORTH HEREIN. EVISA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL AND PUNITIVE DAMAGES. FURTHER, YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOADING OF ANY MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM EVISA OR THROUGH EVISA ON-LINE PAYMENT SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

You agree to defend, indemnify and hold harmless eVisa, and its officers, officials, directors, employees, agents, successors or assigns from any and all claims, liabilities, costs, and expenses (including reasonable legal and experts' fees) arising in any way from your use of the eVisa website and service.